Contact
Write to scambhai@proton.me for questions, requests to remove a post, privacy requests, payment questions and partnerships.
Not a helpline
ScamBhai cannot recover money, block a number or contact a bank for you. If you have lost money, call 1930 at once and report at cybercrime.gov.in. ScamBhai will never call you or ask for an OTP, a password or money; anyone who does is not us.
Security problems
If you find a security weakness in ScamBhai, write to scambhai@proton.me. Please give us time to fix it before you tell anyone else.
Grievance Officer
The quickest way to complain is the complaint form: it gives you a reference number at once, and urgent complaints are reviewed first. Where an automatic first check finds that a post plainly shows private details, an intimate image or an impersonation, the post may be hidden at once until the Grievance Officer decides; other complaints are reviewed within the time below. Complaints about anything on ScamBhai, including a request to remove a community post, a privacy request or a payment problem, can also go to the Grievance Officer: B. Parikh, scambhai@proton.me. The Grievance Officer also answers questions about how ScamBhai handles personal data. Please write rather than call where you can, and remember this is not a helpline for recovering money: for that, call 1930. We acknowledge a complaint within 24 hours. A request to remove content is resolved within 36 hours and any other complaint within 7 days. A complaint that a post shows intimate images of someone or impersonates a person is decided within 2 hours, and one that a post exposes someone's private information as soon as we can and within 36 hours. Orders from a court or an authorised government officer are acted on within 3 hours. If you are not satisfied with our answer about your personal data, you can complain to the Data Protection Board of India.